Our Services

Our Services

What services does MPCN offer?

COVID Recovery

COVID Recovery

Chronic Disease Support
woman having blood pressure monitor photo of three orange fruits

During the pandemic we knew that appointments were taking longer due to infection and prevention control procedures. We also knew that certain patients with diabetes for example were much more prone to COVID. MPCN worked with our partners BHFT and EBPC to retrain and redeploy staff so that we could provide extra chronic disease clinics at St Marks hospital and at the homes of those patients who were housebound to make sure those who were most vulnerable could be seen either at St Marks or in their GP Surgery and not miss their regular checks due to the pandemic.

Some of the clinics that were run at St Marks, you can still access today, they are:

Diabetes checks
Serious mental illness annual reviews
Asthma reviews
Blood pressure checks
Lifestyle checks

At MPCN we realised very early in the pandemic that the same number of patients that usually attend our surgeries and incidentally are found to have raised blood pressure for example was not happening.  We did not want our community to miss out on the health checks and have their raised blood pressure for example go untreated due to the pandemic.  We also knew that people who were overweight would be more at risk of covid-19.  So at MPCN we started the lifestyle check at our vaccination site checking blood pressure, pulse checks looking for irregular heart beat ( Atrial fibrillation) and BMI checks. These were then sent through to GP surgeries who could support patients. If you need more information about any of these health issues please use the links below.

COVID Vaccination Site

COVID Vaccination Site

Maidenhead Primary Care Network are proud to provide the local Covid vaccination clinic at The Desborough Suite, located at RBWM Town Hall in the centre of Maidenhead.  Since 22nd December 2020 the vaccination clinic has been run by local practices on behalf of NHS England and is a great example of collaborative working amongst health partners and the wider community.  With the support of over 200 volunteers from the local community helping manage patient flows, maintain safe infection control and an endless supply of cakes and biscuits.

We have administered over 135,000 Covid vaccinations, over 11,000 seasonal flu vaccinations and have supported local health promotion campaigns to improve the healthcare of our patients.

Same Day Services

Same Day Services – St Marks Hospital


During the pandemic we have seen a real increase in numbers of patients asking to be seen on the day by their GP practice.  The care navigators in practices are very good at supporting whether these patients need routine or on the day appointments.  But we can see that due to patients having held back to support the NHS there are now real needs for more patients to be seen each day. 

To support our practices MPCN have started a same day service at St Marks where you may be seen for minor illness or injury by one of our staff.  This appointment must be booked through your practice as this is really important to keep everyone safe from covid-19 and make sure the right patient is booked in for the right member of staff. These are face to face appointments.

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Advanced Nurse Practitioner (ANP)
Can see patients for minor illness and minor injuries.

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COVID Recovery
Can see patients for Diabetes checks, Asthma reviews, SMI checks and smears.

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Physician Associate
Clinically assess, investigate and diagnose patients. See any patients that a GP would typically see

First Contact Physio
Does not do physiotherapy
, if required, a referral will be made. See patients with musculoskeletal issues. Assess, diagnose and gives expert advice!

Cancer Care

As a primary care network we are keen to promote the participation in cancer screening programmes which help identify cancers early. Identifying cancer early is really important as it makes treatment options better and more likely to be successful long term. We are also keen to encourage those with worrying symptoms to seek medical attention promptly to enable early referral.

Cervical Screening

At MPCN our practices were worried that women may not access their smear tests as usual through the pandemic.  We also knew that due to infection prevention control measures appointments were longer and we couldn’t see as many women as we usually do therefore we have additional clinics at St Marks hospital during the pandemic and continued today to allow better access for women to get these important smear tests.

Cervical screening is when a sample of cells is taken from the cervix for analysis. A doctor or nurse inserts an instrument (a speculum) to open the woman’s vagina and uses a spatula to sweep around the cervix. Most women consider the procedure to be only mildly uncomfortable.

Cervical screening is not a test for cancer. It is a method of preventing cancer by detecting and treating early abnormalities which, if left untreated, could lead to cancer in a woman’s cervix (the neck of the womb).

All women between the ages of 25 and 64 are eligible for cervical screening test every three to five years.  The programme is run by Primary Care Support England and they will write to patients directly asking them to contact the surgery when they are due for screening. The result will be sent directly to you and usually within 1-2 weeks.

The NHS website also has a page on cervical cancer screening with lots of useful information including a cartoon video demonstrating the procedure.

Click on the Cancer Research UK logo for more information.


Bowel Screening

MPCN trained and supported volunteers to discuss bowel screening with our patients attending for vaccination. We also used staff to contact those who could not attend the site to help ensure those who wished could access bowel cancer screening.  This was really important as we know screening levels had fallen during the pandemic so at MPCN those figures rose from 49% to 91% and growing. If you wish to find out more about bowel cancer screening, please use the link below.

Bowel cancer screening aims to detect bowel cancer at an early stage (in people with no symptoms), when treatment is more likely to be effective. The screening test detects tiny amounts of blood, which you cannot normally see, in your bowel motions. You can carry out the test in the privacy of your own home and the kit provides a simple way for you to collect a small sample of a bowel motion. You may think that doing the test sounds a bit embarrassing or unpleasant, but it will only take a few minutes and it is an effective way to detect bowel cancer early.

Screening is offered every two years to all men and women aged 60 to 74. The programme is run by the Southern Hub of the Bowel Cancer Screening Programme. When you are due for screening, a test kit will be sent out along with step-by-step instructions for completing the test at home and sending the samples to the hub laboratory. 

There is more information on bowel cancer screening on the Cancer Research UK website including a video on how to undertake the test. Bowel Cancer UK are the leading bowel cancer cancer charity and you can find their informative website here.

The NHS website also has a page on bowel cancer screening with lots of useful information.



Breast Cancer Screening

Breast screening uses x-rays called mammograms to look for breast cancers when they are too small to be seen or felt. All women between 50 and 70 years old are invited for breast screening every three years. The Breast Screening Service rotates through the Practices in the area on a three-yearly cycle. This means that your first invitation for breast screening will fall between your 49th and 53rd birthday, at a time when your surgery is being screened. From March 2013 the service was extended to all women who fall within the the new national screening age groups of 47 to 49 and 71 to 73. As a result of phasing in only one of the new screening age groups (either age group 47 to 49 or age group 71 to 73) will be invited along with all eligible 50 to 70 year olds.

There is more information on breast cancer screening on the Cancer Research UK website

The NHS website also has a page on breast cancer screening with lots of useful information.

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Health & Wellbeing

Health and Wellbeing Coach

Aspects of your life can play a really important role in optimising your health and wellbeing.   Addressing lifestyle factors and improving your metabolic health can improve your physical, mental and general wellbeing regardless of any medical diagnoses.  In some specific cases, lifestyle changes can completely reverse a diagnosis or resolve symptoms!
Below are some aspects of your life that the Health and Wellbeing Coach can assist you with.

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Reduce your anxiety, low level depression, stress and low mood.


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A healthier diet.


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Managing health conditions eg. diabetes, cardiovascular disease, stroke and hypertension.


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Lowering weight


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Active lifestyle and exercise

Social Prescribing

Social prescribing helps you explore extra services that may support you to improve your health and sense of wellness.


How Does It Work?

You have been given a referral by a member of your GP Practice Healthcare team (GP, Nurse, other health professional or another member of the practice staff).

The Wellbeing Prescriber will contact you by telephone to discuss the referral with you. This will usually be between 5 and 7 working days. They may invite you to come and see them at the GP practice or arrange to meet you elsewhere.


The Wellbeing Prescriber Is:

  • Someone to talk to confidentially
  • Someone who is practical and helpful and who will not judge you
  • Someone who can help you decide what you’d like to do to feel healthier
  • Someone who can find you activities that will suit you and, if you want, who can go along with you to them to start with so that you don’t have to go on your own
  • Someone who can advise you on how to arrange appointments with medical services at times that suit you
  • Someone who can give you support along the way.

    two women sitting beside table and talking

Together you will be able to:

  1. Explore what is important for your life and wellbeing
  2. Identify the local activities and services you can benefit from
  3. Gain support and encouragement to start using services that can help you

Social prescribing can link you with many services in your community to help. These may include:

  • Healthy lifestyles and active lives
  • Arts, music, outdoors and creativity
  • Befriending, counselling and other support groups
  • Housing, benefits and financial support and advice
  • Employment, training and volunteering
  • Education and learning
  • Getting involved in local groups and activities
  • Accessing specialist services and support

You have the right to withdraw your consent at any time from the social prescribing service (the Wellbeing Prescribers will not contact you again unless consent is regained and no further information will be shared with other NHS, local authority, community or voluntary sector organisations) and this can be done via your practice reception team.

Medicines

The Community Pharmacist
Improve access for patients with minor illnesses and give medicine advice.

You can be referred to see a Community Pharmacist after being triaged by a nurse or a GP.   The pharmacist is able to write prescriptions to treat conditions.  A Community Pharmacist can signpost you to the right over the counter medicine to purchase, or if your condition requires it, can write a prescription, or refer you onward to a GP.

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• Assist managing long term conditions

• Monitor requests for repeat prescriptions

• Medicine advice and ongoing reviews

Musculoskeletal

First Contact Physiotherapist

A first contact physio can provide appointments for you.  These can be booked directly by calling your GP reception or may be arranged for you after you have spoken to or seen another clinician.  These appointments can take place at your GP at ST Marks Same Day Services.

You can visit a First Contact Physio for muscle or joint pain in these body parts – Back, neck, shoulder, elbow, hand, fingers, trunk, hips, knees, ankles, feet and toes.

DOES NOT DO physiotherapy, if required, a referral will be made.

• A first contact physio will give you a
detailed assessment and treatment plan

• They can also organise appropriate
onward referrals if needed.

Mental Health Practitioner

The Mental Health Practitioner
It is well known the importance of looking after your mental health is crucial.   If you’ve tried doing things that normally make you feel better and things haven’t changed.  Or if the way you are feeling is impacting your ability to get through your daily activities, it is important to reach out and seek advice, help and support from other professionals, such as your GP or a Mental Health Practitioner.

Some of these things that you may be dealing with can be, but not limited to:-

Anxiety
Depression
Bereavement and grief
Anger Management
Body dysmorphia
Eating disorders

Helping you and your family to stay well. For more information please visit:-
https://www.frimleyhealthandcare.org.uk/living-here/helping-you-to-stay-well/